Frequently Asked Questions
We're looking forward to welcoming you to Kinetic Therapies. We've put together some of our frequently asked questions and answers.
Is there parking?
Yes, we have a large courtyard just outside our facility where you can park for free.
What should I wear?
Loose fitting clothing which will allow us to expose the muscles we will be working on, for example jogging bottoms or shorts, no jeans. Sports bras for women are ideal as we can then see more when carrying out our postural assessments.
Will I feel discomfort during or after my massage?
During the treatment the of level of pain will varying depending on the amount of tension in the muscle, but this will ease as we progress through the treatment. After the treatment there may be some discomfort as it is difficult to predict as everybody is different. Our therapists will always check what pressure is best for you.
Are you COVID-19 safe?
We have measures in place, temperature check and hand sanitiser on arrival, all equipment and touch surfaces will be sanitised prior to each treatment, clean towels and couch cover for each client, therapist will be wear visors the whole time and have temperature checked before each shift. For more information check out our Hygiene & Covid-19 page
What to expect when visiting us
Get the most out of your treatment by following these simple tips:
Arrive early - Please arrive 5-10 minutes early so we can complete a health questionnaire and consultation.
Dress comfortably - We recommend loose-fitting clothing, please, no jeans.
Drink plenty - Keep hydrated after your treatment by drinking plenty of water.
What If I need to change my appointment?
We understand sometimes you need to reschedule, please get in touch via email at least 24 hours before your appointment.
Bookings that are less than 24 hours may incur a cancellation fee.
Block bookings information
Our block bookings are great value, enjoy six sessions - redeemable within 12 months of purchase.
Block bookings are paid in advance in full and are non-refundable.
Where can I find you?
We're located in Finchampstead, less than 10 minutes from Wokingham.
Our address is The Old Dairy, Church Lane, RG40 4LS. We're close by to The Queens Oak pub.
Our what.three.words location is clipped.pays.resources.